• 051-9240024
  • |
  • contactus@pass.gov.pk

Poverty Alleviation and Social Safety Division

Government of Pakistan
  • Home
  • About us
    • What is Ehsaas?
    • Ehsaas Strategy
    • Ehsaas Goals
    • List of Ehsaas Initiatives
    • Organogram
  • Newsroom
    • Ehsaas Press Coverage
    • Ehsaas Press Releases
    • Ehsaas News
    • Ehsaas Newsletter
    • Ehsaas in International Media
    • Ehsaas Press Conferences
  • Programs
    • Waseela e Taleem Digital
    • Ehsaas Kafaalat
    • Ehsaas Nashonuma
    • Ehsaas Amdan
    • Ehsaas Interest Free Loans
    • Ehsaas Langars
    • Ehsaas Scholarships
    • Ehsaas Registration Centers
    • Ehsaas Emergency Cash
    • Data for Pakistan
    • PM’s COVID-19 Fund Portal
    • Ehsaas Rashan Portal
  • Complaints
  • Contact Us
  • Ehsaas Portals
    • Ehsaas Kafaalat Portal for Biometric Failures
    • Ehsaas Cash Information Portal
    • Ehsaas Nashonuma Portal
    • Ehsaas Scholarship Portal
    • Data4Pakistan
    • Ehsaas Registration Centers
    • Ehsaas Emergency Cash - Know Your Status Portal
    • Ehsaas Emergency Cash Registration Portal
    • PM’s COVID-19 Fund Application Portal
    • Ehsaas Rashan Portal
  • Ehsaas Nashonuma Portal
  • Ehsaas Cash Stats

Dr. Sania spends time on a Sunday in the Ehsaas Emergency Call Centre

April 12, 2020: The Ehsaas Emergency Cash advertisements appeared in newspapers today and there was a sudden surge in the number of incoming calls in the Ehsaas call centre. To get better sense of what callers were asking about Ehsaas Emergency Cash, Dr. Sania Nishtar, who leads the Ehsaas program sat with call centre operators today and interacted with callers on the phone.  “I wanted to hear first-hand about people’s complaints pertaining to Ehsaas Emergency Cash distribution, so that we can make improvements in the program in real time”. On average 1,500 calls are being received on daily basis in the call centre and this number has increased since the advertisement appeared. Staff in the Ehsaas Call Centre is regularly briefed about the program so that they can answer questions with clarity. Dr. Sania thanked Call Centre staff for their dedication and hard work and spent a lot of time with the staff to get insights and boost their morale. For queries, the Ehsaas Call Centre can be reached out at 0800-26477.

Find Us
Quick Links
  • Data for Pakistan
  • Benazir Income Support Programme (BISP)
  • Pakistan Bait-ul-Mal (PBM)
  • Pakistan Poverty Alleviation Fund (PPAF)
  • Centre for Social Entrepreneurship
  • Centre for Rural Economy
Departments
Videos
Your browser does not support the video tag.

Copyright © 2021 National Information Technology Board. All Rights Reserved